面向实践的一种竞争情报系统分类体系的构建策略——以民用航空客服业为例
秦东
面向实践的一种竞争情报系统分类体系的构建策略——以民用航空客服业为例
A Strategy on Building up a Classification Frame for Competitive Intelligence System from Practice Perspective: Taking Civil Aviation Customer Service Industry as an Example
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